The three worst words to say together in the English language. Alan and I had to endure three hours of this this morning. No joke I actually had to endure such insightful gems as "People are not numbers". I am still slightly alarmed that irate callers (Alan and I don't answer phones) are referred to as 'terrorists'. Seriously. I wish I was joking believe me.
Thursday, October 23, 2008
Customer service training.....
The three worst words to say together in the English language. Alan and I had to endure three hours of this this morning. No joke I actually had to endure such insightful gems as "People are not numbers". I am still slightly alarmed that irate callers (Alan and I don't answer phones) are referred to as 'terrorists'. Seriously. I wish I was joking believe me.
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